Refund & Return Policy
1. Product Returns
- All sales are final once delivered and accepted.
- Returns are accepted only for damaged, expired, or incorrect products.
- Inspect products immediately upon delivery.
2. How to Initiate a Return
- Contact Customer Support via the “Contact Us” page within 24 hours of delivery.
- Order number
- Date of delivery
- Reason for return
- Clear photos or videos during unboxing showing product condition, label, and invoice.
3. Return Guidelines
- Products must be unopened and unused.
- Original receipt is mandatory.
- Unboxing documentation is required.
- Return shipping charges are non-refundable.
4. Refund Processing
- Approved refunds are processed within 1–3 weeks.
- You will be notified once your return is reviewed and completed.
5. Important Notes
- Opened, used, or tampered products are not eligible for refund.
- Proper unboxing documentation ensures faster claim approval.